This document governs the terms and conditions of purchase of products and services offered through the website www.thaibarcelona.es, owned by THAI CONSULTANT PARTNERS BARCELONA SL.

Making a purchase through this website implies full acceptance of these terms and conditions.

1. Nature of the products offered

The products available for purchase in the Thai Barcelona online store are exclusively food services. All purchased products are delivered via the automatic issuance of a gift voucher, which entitles the holder to enjoy the contracted service. No physical products or downloadable digital content are sold.

2. Sale of alcoholic beverages to minors under 18 years of age

This merchant agrees not to allow any transaction that is illegal, or that is considered by credit card brands or the acquiring bank to be potentially damaging to their goodwill or to negatively influence them.

The following activities are prohibited under the card brand programs: the sale or offering of any product or service that is not in full compliance with all laws applicable to the Buyer, Issuing Bank, Merchant, Cardholder, or cards.

In addition, the following activities are also explicitly prohibited:

Sale of alcoholic beverages to minors under 18 years of age.

3. Purchase and confirmation process

The purchase is made through a secure payment system. Once payment is confirmed, the customer receives an order confirmation and the corresponding gift voucher is automatically generated.

The customer is responsible for verifying that the data entered during the purchase process is correct.

4. Prices and payment methods

All prices are shown in euros (€) and include legally applicable taxes.

Payments are made through a secure payment gateway, via bank card or Bizum, managed by an authorized financial institution.

5. Validity and conditions of use

All purchased products are valid for 180 days from the date of purchase.

The specific conditions of use, schedules, reservations and particularities of each product are detailed in the individual description of each product, and prevail over these general conditions.

The customer is responsible for managing the booking and use of the service within the indicated validity period.

6. Cancellations and right of withdrawal

In accordance with current consumer regulations, the right of withdrawal does not apply to services related to restaurant activities and experiences that have specific conditions and a specific validity period.

For this reason, once the purchase has been made, cancellations and refunds of the amount paid are not allowed.

7. Reprogramming

In the event that the customer is unable to enjoy the service on the initially planned date, rescheduling will be allowed within the validity period of 180 days, always subject to availability and the conditions of the contracted service.

8. Returns and refunds

Generally speaking, no refunds are given for purchased products.

In exceptional situations where the service cannot be provided due to causes attributable to the establishment or the collaborating center, a rescheduling of the service will be offered within the validity period of the voucher.

Only in exceptional and duly justified cases will a refund be considered, and each case will be analyzed individually.

9. Shipments

No physical or digital shipments are made. The products purchased correspond exclusively to services that are enjoyed in person using the gift voucher generated after purchase.

10. Customer service and incidents

For any questions related to the purchase, voucher use, rescheduling, or issues, the customer can contact Thai Barcelona through:

Email: info@thaibarcelona.com

Phone: 934 87 98 98

11. Applicable legislation

These terms and conditions of purchase are governed by current Spanish law. Any dispute that may arise from the interpretation or application of these terms and conditions will be submitted to the competent courts and tribunals in accordance with applicable regulations.